Deaf Awareness Training

 
 
Are you or your organisation/service looking to improve communication and awareness when working and/or engaging with deaf and hard of hearing people?

 

Centre for Deaf and Hard of Hearing People offers Deaf Awareness training tailored to a wide range of settings. Our training provides practical guidance and solutions to help make your environment more accessible, inclusive, and welcoming.

 

Sessions can be delivered either face-to-face or online. However, we recommend face-to-face delivery where possible, as the training includes a variety of interactive and engaging activities better suited to in-person.

 

Course overview:

  • Introduction to the Centre for Deaf and Hard of Hearing People: who we are and what we do
  • Key facts and figures about deafness and hearing loss
  • Overview of hearing technology and devices
  • Common assumptions and misconceptions about deafness
  • Practical communication tips, including how to gain attention and communicate effectively
  • Appropriate and inappropriate terminology
  • Guidance on booking BSL interpreters and best practice for working with them
  • Introduction to Video Relay Services: what they are and when to use them
  • Basic British Sign Language (BSL) skills

 

By the end of the course, you will have a stronger understanding of deafness, along with basic knowledge of British Sign Language. This will help you communicate more effectively and create a more inclusive environment for everyone.

 

 

 

Don’t take out word for it, check out our testimonials:

“Having the training delivered by a deaf person with interpreters really helped to demonstrate how sessions should be run to be inclusive, and gave great tips on how to communicate clearly. The activities really brought the topic to life and embedded understanding and empathy. Would highly recommend!”

 

“The training was really great. I thought it was accessible and engaging throughout. It provided useful information that I can apply to my work, to make sure everyone can be included. For example, information about the online translation services.”

 

“The session was really engaging and I really enjoyed it. It got me thinking about how we can better support on of our new tenants and how we can make our service more accessible.”

 

“It was brilliant. I learnt so much and I am going to try and keep learning basic BSL. The learnings will make our service better and I may be in touch to get the same training for the rest of our front line team!”

 

For any queries regarding Deaf Awareness Training please contact office@cfd.org.uk