Listening aid equipment for Deaf and Hard of Hearing people

If you are Deaf or Hard of Hearing, you may be eligible* for assistive equipment. A trained technician will visit you at your home to install it for you.

You could also be eligible* for additional equipment such as a vibrating alarm clock or a TV listener. If we cannot provide the equipment you need free of charge, we can order and install items for you at a reasonable cost. Alternatively we can offer independent advice on where you can buy equipment to suit your needs.

You may be entitled to have a smoke alarm fitted by the fire service. If you are eligible for this service and would like support, please ask us for more information.

Equipment Resource Room

We have a new Resource Room where we provide information, demonstrations and expert advice on equipment for people who are Deaf or Hard of Hearing. Open Monday to Thursday, 10.30am-1pm, we welcome people with any form of hearing loss as well as families, friends and professionals working in this field.

* Eligibility is determined within the criteria as set between CfD and Bristol City Council

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How it works

Contact us by phone, by email, by text message or even by video call.

We will arrange to come to see you at home.

You can discuss what you want.

We can advise what equipment seems best.

The basic equipment is free.

There may be more advanced equipment which suits you and we will set that out clearly for you to discuss with friends, partners and family.

There are also regular workshops at the Vassall Centre and around the area. Watch this space!

What our clients say about us:

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…I was very satisfied with the service. The two staff were professional and easy to communicate with. They were able to explain everything clearly and quickly gave me the replacement equipment.

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Two exceptionally pleasant and helpful people – a pleasure to meet and my new doorbell is a great help. Thank you very much.

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