Bristol City Council’s Sensory Impairment Team provides support with:
• Translating letters from English to BSL
• Phoning and booking appointments
• Advice with paying bills or finding out more information from service providers
• Contacting any services you need to access
Due to Coronavirus, drop in sessions will no longer be available at the usual locations such as Bedminster library and Bristol Community Links South.
Instead the team will provide live video support sessions during the following times:
Monday 10am to 12pm
Wednesday 10am to 12pm
Friday 1.30pm to 3.30pm
They will use Zoom video to allow two or three-way conversations. You will need a laptop with a webcam, tablet or smart-mobile with access to the internet. You will then need to accept the Zoom invitation to an online meeting. Zoom is a confidential and secure video call system.
To book an online appointment, please email firstname.lastname@example.org and the team will arrange a suitable time for the online meeting to take place.
If you are unable to use email, you can text Trish on 07795 445836 or Iain on 07741 815708 to arrange for a video support session via Zoom.
Please click on this link to see this information in a BSL video.
If you need to contact the health services, NHS 111 have a BSL video relay service.
If you would like to know more about Coronavirus in BSL, please look at the Signhealth website.
If you still don’t understand Coronavirus and need further explanation in BSL, please contact us and we can arrange a video support session to help you understand all the current information.
Season’s greetings from all of us on the team at CfD.
Please note our office and equipment resource room will be closed for the holidays between 24th December and 2nd January. We look forward to working with you again when we re-open on Thursday 2nd January 2020.
Our equipment drop-in sessions at the We Care showroom will also stop for the holidays and will begin again in the New Year on Wednesday 8th January.
We wish you a very happy Christmas and a wonderful New Year.
Thinking about which party to vote for in the General Election on Thursday?
There’s a summary about the policies on this website:
and here are links to BSL versions of each party’s manifesto:
No BSL here but there’s an easy read version at:
On Friday 29th July we welcomed Emma Ferguson-Coleman to the Vassall Centre for a training day on how to support communication with Deaf BSL users living with dementia.
Emma is a researcher based at the University of Manchester working on the Deaf with Dementia Life-Stories Project. Here in Bristol we have been working in collaboration with the Deaf Studies Trust to raise awareness of the impact of dementia in the Deaf community and were delighted that Emma could join us to provide the training. This was a full day workshop for BSL interpreters and social care professionals working with the Deaf community in the Bristol area. Based on real life examples, the workshop was an opportunity for participants to:
During the workshop there was scope for lots of interaction and discussion and it is clear that there is much interest in this topic. Here are some examples of the great feedback received from those attending:
‘The videos were amazing and very poignant. An interesting and informative day.’
‘Interesting training with a mixture of Deaf professionals as well as interpreters – it made for very dynamic conversations!’
‘Helps you learn how others see things and what they need from you the interpreter. Learnt some new signs for terminology. Brilliant and well needed.’
‘An excellent day. Should be repeated regularly!’
A big thanks to Emma Ferguson-Coleman for sharing her knowledge and expertise with us and we’ll look forward to further collaborations in the future.
We will soon be running fortnightly coffee mornings for Deaf and hard of hearing people in the Bristol area. We’re looking forward to launching the coffee mornings very soon and we’re now looking for volunteers to help us run these sessions, which are all about providing an opportunity for the deaf and hard of hearing community to socialise and share experiences.
The coffee mornings will be on a weekday morning at a café in central Bristol and we’re looking for volunteers who can welcome people, provide practical support and help to create a friendly relaxed environment.
Ideally we would like someone with knowledge of British Sign Language but this is not essential. Training will be provided and we can cover expenses for travel and refreshments.
If you have some free time available to get involved, we’d love to hear from you!
To find out more or to apply, please contact us by phone on 0117 9398653, by SMS text on 07749 313085 or by email at email@example.com
A new project has been launched to ensure that older people across the city are able to get the support they need. The First Contact Checklist is designed to enable the first organisation in contact with an older person to easily refer them on to other services from which they might benefit. This could include things such as getting advice on energy bills, a benefits entitlements check or a home and fire safety assessment.
The project brings together organisations such as Avon Fire and Rescue Service, Bristol Community Health and other local advice agencies and charities, including us here at the Centre for Deaf and Hard of Hearing People (CfD). The way it works is that if, for example, a firefighter visits to check an older person’s fire alarms, they might notice that they are having difficulty hearing. They can then contact the First Contact Checklist Coordinator to arrange a referral to CfD and we can provide advice and support on managing hearing loss.
The project is an initiative of Bristol Ageing Better as part of their work developing ways of identifying isolated and lonely older people. They ran a successful pilot project in summer 2016 and the project is now being delivered by the Care Forum, which coordinates checklist referrals across Bristol.
David Melling, CfD’s CEO said:
“We are really pleased to be part of this new project, which is a very practical way to ensure that older people find out more about the services available to them and get the support they need. Many people start to lose their hearing as they got older and become more socially isolated as a result and this project is a great way to raise awareness of the support we can provide.”