Update on changes to CfD services due to the Coronavirus

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BSL video with update on changes to CfD services in response to the Coronavirus

Our biggest responsibility is to protect the health and safety of our community – both clients and staff.  In order to reduce exposure to the Coronavirus we have made some changes to CfD services. We have adapted our way of working so that we can work effectively from home. We will continue to do this for the foreseeable future as the best way of keeping everyone safe.

The CfD office and equipment resource room are closed to the public

Our office and equipment resource room will remain closed for the time being but we are all now working from home and we are still here for you. We can be contacted by phone, SMS text message, video call or email if needed – full details are on the Contact page of our website.

Our equipment team are offering assessments and advice remotely

Due to the need for social distancing we are not able to make home visits at the moment. However, our equipment officers are still available to offer support and now offer assessments and advice remotely. This means they can talk about any equipment needs via phone and email or via video call on Skype or Zoom.

If you would like an assessment or need to discuss any problems with your equipment such as your phone, doorbell or TV listener, please contact us and we will arrange a remote appointment with one of our officers.

We are holding a weekly coffee morning online

We now meet for an online coffee morning every week via the video platform Zoom. This is from 10.30am every Tuesday morning and please click here for further information about the meeting and how to join us on Zoom. Hoping to see many of you there!

CfD AGM postponed

With advice from the Charity Commission and the Government we have made the decision to postpose our AGM from April until September/October. Our accounts are now live and you can view them on the Charity Commission website.

Useful resources

We’ve put together this list of links to useful sources of information and support related to Coronavirus for the Deaf and Hard of Hearing community.

We will keep in touch with any updates to CfD services, Local Authority support or advice on keeping safe. Please keep an eye on our website as well as our Facebook and Twitter pages for further information.

Stay safe and if you have any questions please contact us by phone on 0117 9398653, by SMS text or Facetime on 07749 313085 or by email.

David Melling
Director
Centre for Deaf and Hard of Hearing People


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